Data Deletion Instructions

This page explains how to request deletion of information associated with CampusInit, including information related to a connected Meta/WhatsApp integration.

For school records

1. Contact your school’s authorized CampusInit administrator.
2. Identify the record or account you want reviewed and provide enough information for the administrator to locate it.
3. The school administrator will review the request, confirm authority, and process deletion or correction where permitted by the school’s retention obligations and applicable law.

For CampusInit account or WhatsApp connection data

1. Contact the authorized administrator for your school or the service contact provided in your CampusInit agreement.
2. State that you are requesting deletion of your CampusInit account information or disconnection/deletion of WhatsApp integration data. Do not send passwords, access tokens, or verification codes.
3. We or the school will verify the request and authority before taking action.

What happens next

After verification, the relevant administrator or service operator will review the request and delete or de-identify information that can be removed, subject to legal, contractual, security, accounting, and backup-retention requirements. Some records may remain for a limited period where retention is required or reasonably necessary.

Meta / WhatsApp

Disconnecting a WhatsApp integration in CampusInit may stop future processing through that connection, but it does not necessarily delete information held independently by Meta or other parties. You may also need to manage information directly through Meta’s services.

For help, contact your school’s authorized CampusInit administrator or use the service contact channel supplied in your agreement.